Understanding Your SMS Privacy Rights

SMS Privacy Policy and Terms & Conditions

Our SMS Privacy Policy outlines how we protect your personal information and ensure your privacy when using our services.

Data Security

We implement robust security measures to safeguard your data.

User Consent

Your consent is required for us to collect and use your information.

Transparency

We are committed to being transparent about how we handle your data.

Our Commitment to Your Privacy

At CODA, we prioritize the privacy and security of our users’ information. Our SMS Privacy Policy is designed to protect your personal data and ensure that your rights are respected. We understand the importance of privacy in today’s digital age and are committed to maintaining the confidentiality and integrity of your information. This policy outlines the types of data we collect, how we use it, and the measures we take to protect it. By adhering to this policy, we aim to provide a secure and trustworthy experience for all our users.
Our SMS Privacy Policy is essential for safeguarding your personal information and ensuring that your privacy is maintained. We collect only the necessary data to provide our services and use it responsibly. Our policy details the procedures we follow to protect your information from unauthorized access and misuse. We also provide clear guidelines on how you can manage your privacy settings and exercise your rights regarding your data. Trust and transparency are at the core of our operations, and we are dedicated to upholding these principles in all our interactions with you.

Phone

(206) 577-7776

Email

[email protected]

Address

2105 112th Ave NE Ste 100, Bellevue, WA 98004

SMS Privacy Policy Terms & Conditions

Privacy Policy

Privacy Policy

Effective Date: 1/1/2025

Introduction

Coda Care, LLC (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with us through SMS and other text messaging services (“Services”). This policy is compliant with The Campaign Registry (TCR) requirements and applicable laws and regulations.

Information We Collect

We may collect the following information when you use our Services:

  • Personal Information: Your name, phone number, and any other details you provide directly to us via SMS.

  • Usage Data: Information about how you interact with our Services, including message delivery, read receipts, and timestamps.

  • Technical Data: Device information, such as the type of phone and operating system, as necessary to provide the Services.

    How We Use Your Information

    We collect and use your information for the following purposes:

    • To deliver and manage SMS communications.

    • To ensure compliance with TCR guidelines and regulatory requirements.

    • To improve and optimize our Services.

    • To provide customer support and respond to inquiries.

    • To send promotional messages or updates, only when you have provided explicit consent.

    • To comply with legal obligations or enforce our terms of service.

    Information Sharing and Disclosure

    We do not sell your information. However, we may share your information with the following parties:

    Service Providers: Third-party vendors that facilitate the delivery of SMS messages and related services.

    Regulatory Authorities: When required to comply with TCR rules, legal obligations, or law enforcement requests.

    Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

    Your Rights You have the following rights regarding your information:

    Opt-In: By providing your phone number and agreeing to receive SMS messages, you are opting into our SMS services. This consent is not a condition of purchase. Message and data rates may apply depending on your carrier and plan.

    Opt-Out: You can opt out of receiving SMS messages by replying “STOP” to any message or contacting us directly at [email protected].

    Support

    If you need assistance with our SMS services, reply “HELP” to any message or contact us directly:

    Prohibited Use

    You agree not to use our SMS services for any unlawful or abusive purpose, including but not limited to:

    • Sending false, misleading, or fraudulent messages.

    • Using the service in violation of any local, state, or federal laws.

    Message Frequency: The number of messages you receive may vary based on your interactions with us. For specific campaigns, the frequency will be outlined when you opt in.

    Access and Correction: You can request access to or correction of the information we hold about you by contacting us at [email protected].

    Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

    Data Retention We retain your information only as long as necessary to provide the Services or comply with legal obligations. Once no longer needed, your data will be securely deleted.

    Data Security We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

    Children’s Privacy Our Services are not intended for children under 13 years of age. We do not knowingly collect information from children. If we become aware of such data, it will be promptly deleted.

    Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be communicated via SMS or updated on our website with the revised “Effective Date.”

    Contact Us If you have questions or concerns about this Privacy Policy or Terms and Conditions, please contact us at:

    Coda Care, LLC
    2105 112th Ave NE Ste 100
    Bellevue, WA 98004
    Email: [email protected]
    Phone: 206-577-7776

    Third-Party Sharing

    Your information will not be shared with third parties without your consent, except as required by law or to protect our rights.

    Changes to Policy

    We may update our SMS privacy policy from time to time. Any changes will be communicated to you via SMS or email, and the updated policy will be available on our website.

    Effective Date

    This policy is effective as of January 1, 2025. For any questions or concerns, please contact us using the information provided above.